The World’s Top Precision Instruments Company Based in Switzerland Dynamically Updates Its Pricing Catalogues with Expert InDesign Support from Artwork Abode

Global Market Leader in the Instrumentation Space

  • One of the most important missions for companies of all sizes is to provide accurate pricing information to its customers. A thoughtfully designed product catalog is an ideal vehicle for fulfilling this goal — but what happens when prices are not regularly updated?
  • Here is a condensed case study summary of how a Fortune 500 multinational company headquartered in Switzerland solved this common problem with the expert help of Artwork Abode
  • The client is a Fortune 500 company that supplies scientific instruments for professional use and has several manufacturing units across the world

Updating Pricing Catalog on the Client’s System “Live”

  • The client’s Pricing Catalogues had to be updated for their various products and services
  • These catalogues were designed using Adobe InDesign, and the modifications were to be carried out with respect to Text, Images, Formats, and Numbers
  • Not only the scope to client’s aim to cut operational costs that led them to outsource this work to Artwork Abode, but also their previous experience of working with our team on another project
  • The InDesign Files were sent to us on a daily basis to get the required modifications done within a regular 24-hour window
  • The client insisted that our team should be trained on SAP

Occasional Lack of Clarity in Certain Requirements

  • Data files often come in all shapes and sizes — in this case, one of the source files involved what initially appeared to be an excessive number of modifications
  • Additionally, busy business executives cannot always take the time to communicate their precise needs for a project such as this
  • The client was not always clear about specific requirements, and Artwork Abode often needed to "fill in the blanks" during critical project phases

The Artwork Abode Solution

Our solution was developed using the following components:

  • Two weeks of initial training was provided to the team on SAP
  • A team of 2 Junior Designers and 1 Senior Designer was assigned this project
  • Adobe InDesign, Adobe PDF and Microsoft Word were used in this project
  • To receive the client’s approval, changes were marked in PDF, and then they were carried out in the InDesign file before the final draft and source file were sent

A Happy Ending to the Story

Everyone is happy with the outcome, and the following results were achieved:

  • The client received dynamic updates on-time and with a quality rating of 99.5 — while saving much more than pocket change by outsourcing the work to Artwork Abode
  • AWA is honored to report that this success has led to three years of regular service without complaints to a valued multinational client
  • We can also proudly state that the client's operations team currently entrusts its complete back-end database needs and process support activities to Artwork Abode

Note: References available on request